Frequently Asked Questions

Q1: What is your minimum order quantity?

A: Generally speaking, we do not have a minimum order quantity, if the quantity is more, Jiaerbe (JEB) glass will give you more discount.
Q2: Can you send me some samples to check your quality?

A: Of course, Jiaerbe (JEB) Glass can send you free samples at any time (except for special deeply processed glass).
Q3: What is the fast production time you can do?

A: It depends on the amount of architectural glass you need. Normally, it takes 10-15 days after the drawing is confirmed.
Q4: How to ensure that the glass will not break during transportation?

A: For all the glass that comes from Jiaerbe (JEB) Glass, we pack them into sturdy export plywood crates and then pack the crates into metal straps that are as stable as possible in the container. It can be transported by land or by sea from Shanghai, Tianjin, Qingdao and Xiamen ports. If, unfortunately, the glass breaks, we will have insurance to cover the risk, because for all the glass in our company, we will buy insurance to cover all the risks for our customers free of charge.
Q5: How to get the best price? In order to provide you with the best price, please send us all the following details:

a. What size and thickness are you looking for clear float glass/tempered glass/laminated glass? b. What's the approximate quantity? c. Do you have any special requirements, such as drilling, cutting, notching, acid etching, screen printing? d. When do you need those glasses?